Privacy Policy

1. Overview

Bradenton Epoxy Flooring & Concrete Polishing ("we," "us," or "our") operates the website at bradentonepoxyflooringandconcretepolishing.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and the choices you have. By using our website, you agree to the practices described here.

If you have questions about this policy, you can reach us at contact@bradentonepoxyflooringandconcretepolishing.com or by calling (941) 242-8886.

2. Information We Collect

Information You Provide Directly

When you fill out a contact form, request an estimate, or send us an email, you may provide:

• Your name
• Your email address
• Your phone number
• Your property address or service location
• A description of your project or inquiry

We only collect information you choose to give us. You are never required to submit personal information just to browse our website.

Information Collected Automatically

When you visit our website, certain technical data is collected automatically through standard web server logs and analytics tools. This may include:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• The website or search query that referred you to us
• Device type (desktop, tablet, mobile)

This data is collected in aggregate and is generally not linked to your personal identity unless you have also submitted a contact form.

Cookies

Our website may use cookies - small text files stored in your browser - to improve your browsing experience and to support analytics tools. These cookies do not collect personally identifiable information on their own. You can disable cookies in your browser settings, though doing so may affect how some parts of the website function.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request
• To schedule and coordinate service appointments
• To communicate with you about your project before, during, and after work is completed
• To improve our website content and user experience
• To understand how visitors find and use our site

We do not use your information for unsolicited marketing, and we do not sell or rent your personal information to third parties.

4. How We Share Your Information

We do not sell, trade, or share your personal information with third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service providers: We use trusted third-party tools (such as contact form platforms and analytics services) that may process your data on our behalf. These providers are bound by their own privacy policies and are not permitted to use your data for purposes beyond providing their services to us.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction. You would be notified if such a change occurred.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes. If you would like us to delete your information, please contact us at the email address below and we will do so unless we are required by law to retain it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: If any information we hold is inaccurate, you may ask us to correct it.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt-out: If you have received communications from us and wish to stop receiving them, contact us and we will honor that request promptly.

To exercise any of these rights, contact us at contact@bradentonepoxyflooringandconcretepolishing.com.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have concerns about sharing sensitive information, please contact us by phone rather than through a web form.

8. Third-Party Links

Our website may contain links to third-party websites, such as industry resources or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit through a link on our website.

9. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. Continued use of our website after a change is posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: